The staff is absolutely wonderful - very friendly, welcoming environment. Surgery was quick and effective. I am happy with the results. Be prepared to bring your patience because 75% of the time you are there for your appointment is spent waiting, and waiting and waiting. I was left in a room for over 35 minutes and had to go to the desk and ask if I had been forgotten, then had to wait an additional 15 minutes before anyone showed up. Not happy! Also, I was supposed to be picked up for a post-op appt. the day after my surgery by their driver who never showed up. He called 3 hours after my appointment time to see if I still needed a ride. I waited for him for 30 minutes and drove myself to the appt. with one eye closed - not the safest thing to do!