Dr Updegraff is very capable and has a wonderful bedside manner. The operating staff was superb and was always letting me know what was going on. The reason I did not give them a 10 was due to key information no shared with me at the onset, nor the customer service I expected from them during the follow up. Someone dropped the ball and details that were critical to understand prior to the surgery resulted in a sleepless weekend and thinking my eyesight surgery was an unrecoverable failure.
Great, helpful, compassionate friendly staff, wonderful care, and Dr. Neilsen, while a man of few words, is efficient, listens to what you have to say, and communicates exactly and understandably.
I cannot day enough good things about Updegraff laser vision center. He did my Lasik 27 years ago which lasted until I developed a cataract. Dr Updegraff replaced my cloudy lens with a new one and I am back up 20-20 again, He and his staff are the very best in the business. I drove from LUTZ to St Pete because of that and I would do it again to get this fabulous result.
Updegraff Laser Vision is the most efficient practice that Ive ever been. The people are knowledgeable and courteous. The wait time is always minimal. They are also very clean. I had no concerns about contracting Coronavirus.
WARNING: Internet Explorer does not support modern web standards. This site may not function
correctly on this browser and is best viewed on
Chrome,
Firefox
or Edge
browsers.
Learn More.