Dr Updegraff is very capable and has a wonderful bedside manner. The operating staff was superb and was always letting me know what was going on. The reason I did not give them a 10 was due to key information no shared with me at the onset, nor the customer service I expected from them during the follow up. Someone dropped the ball and details that were critical to understand prior to the surgery resulted in a sleepless weekend and thinking my eyesight surgery was an unrecoverable failure.