This was our first visit to Updegraff Laser Vision. My husband and I had back-to-back appointments. The staff is friendly and upbeat,and I thought Lizzie was special as she put me totally at ease as a new patient. Dr. Behn is impressive as a dry eye specialist! He listened to my dry eye care plan and thought it was really goodI use Walgreens Eyelid Pads; Systane Complete drops at least twice a day and nighttime lubricant every night.As for my husband, he was concerned that an ophthalmologist had diagnosed him with early macular degeneration, which he firmly believes is not the case! He proved to my husband, who is a retired physician, why it wasnt so. That was a worry that should not have weighed on him!So, it wasnt difficult to make the transition to this most professional group!Kathleen M.

Dr Updegraff is very capable and has a wonderful bedside manner. The operating staff was superb and was always letting me know what was going on. The reason I did not give them a 10 was due to key information no shared with me at the onset, nor the customer service I expected from them during the follow up. Someone dropped the ball and details that were critical to understand prior to the surgery resulted in a sleepless weekend and thinking my eyesight surgery was an unrecoverable failure.

The wait was unusually long this time but I have always been impressed with Dr. Behn. I trust whatever he tells me.

I am extremely pleased and impressed with Updegraff Laser Vision. I was seen and examined by at least 4 technicians prior to and in addition to seeing and being examined by Dr Updegraff himself. All staff members, beginning with Stephanie at the front check-in desk, and technicians were very thorough, friendly, helpful, and professional. Dr. Updegraff was as well!I am a disabled senior who just recently relocated from another state to Florida and I must say, amidst the COVID-19 pandemic, there have been many hoops Ive had to jump. My experience at Updegraff Laser Vision was an easy hoop to jump due to their staff, technicians, and the surgeon himself.....their thorough, knowledgeable, friendly, and professional procedures.I have been to see MANY physicians of several avenues around the country since I was the victim of a terrible auto accident when I was 16 years old and Updegraff Laser Vision is the ONLY ONE Ive ever been to who offers transportation for surgeries from the patients home to the surgery center...and back - I cannot stress how impressed I am with this service, in addition to my surgical evaluation and everyone involved in that valuation. Hats off to Updegraff Laser Vision!!!!!!!

After 3 years of being told i have glaucoma by another office, i switch to Updegraff and am so glad i did. It seems that i most likely never had glaucoma to begin with. Can you say HAPPY?