My first experience at this office surpassed my expectations. Friendly, Efficient, Knowledgeable, Team work well oiled machine. From check in to check out. I was greated with a smile and a friendly Goodmorning. Waited only about 10 minutes before a technician greeted me with a smile. Each staff member has their specific job and they do it well. Sanitation was excellent. Communication was excellent I got all my questions answered. Dr. K took her time with me and gave me her undivided attention. When I went over to get my glasses I was warmly greeted again and felt confident the glasses are going to be just right. At check out the made the appointment for me to see the specialist. This office restored my feelings about customer service being #1! Thank you.

Customer service, customer satisfaction, and personal. Extremely understanding individuals. Friendly. Like the list could go on with so many good things to say, there truly is not enough words to describe the experience. They treat you like a really good friend and or family, I hope that says a lot.

Everyone there was very helpful and very polite, I would recommend for anyone to check this place out.

If I could give a 10 Star review I certainly would. From my very first visit at Updegraff Vision Center I knew I had come to the perfect place for my cataract surgery. The entire staff is so friendly, caring, knowledgeable, and professional. On my first visit for the surgery evaluation I was given a complete examination prior to meeting with Dr. Updegraff who would be performing my surgery. He explained the entire process completely and answered any questions. On the day of surgery on my left eye everything from the check-in, to the nurses, to Dr. Updegraff performing the surgery was perfect. Afterwards I was given post surgery information including a chart to track my daily eyedrops which is so helpful. On my follow-up visit I saw Dr.Behn who was so wonderful. I've never been excited about any surgery, who is, but I'm actually looking forward to the cataract surgery on my right eye in February.

Impressive! I was in need of- suffering from an eye infection. They scheduled me quickly and facilitated in depth investigation of the infection. I felt that I was in competent medical care. I was treated with respect and consideration. In a friendly atmosphere. Dr. H was very capable. . I am much better now thank you for your care.